Right of withdrawal

If a customer wants to withdraw from agreement and wants to return goods purchased from Quelb, this must be done within 14 calendar days of receiving the product.

The postage cost of returning goods is paid by the customer. Product must be returned in brand new and unused condition with all original packaging, manuals, accessories and with original receipt. 

If any of these conditions are not met then Quelb reserves the right to charge a reasonable re-stocking fee. This is to protect Quelb in the event of having to discount returned goods.